Shipping Policy

At Odessa Styles, we strive to provide fast, reliable, and affordable shipping services for our customers worldwide. Please review our Shipping Policy below to understand our shipping procedures.

1. Shipping Destinations

  • We offer worldwide shipping to most countries.
  • Shipping availability may vary depending on the destination. Please check if we ship to your location during checkout.

2. Processing Time

  • Orders are typically processed within 1-3 business days of receiving your order.
  • Processing time does not include weekends or holidays.
  • Once your order has been processed, you will receive an email notification with tracking information (if available).

3. Shipping Methods and Costs

  • We offer various shipping options depending on your location, including standard and expedited services.
  • Shipping fees are calculated at checkout based on the shipping method, destination, and weight of your order.
  • Free shipping may be available for certain promotions or minimum order amounts. Check the website for any active offers.

4. Delivery Times

  • Delivery times depend on the shipping method selected and the destination. Estimated delivery times are as follows:
    • Domestic (within your country): Typically 5-7 business days.
    • International: Typically 10-15 business days.

    Please note that delivery times may vary based on factors such as customs processing, local postal services, or unforeseen delays.

5. Cash on Delivery (COD) Payment

  • As we only offer cash-on-delivery as a payment method, you will pay for your order in cash when it is delivered to your provided address.
  • We recommend ensuring someone is available at the delivery address to make the payment upon delivery.

6. Shipping Restrictions

  • We may not be able to ship to certain remote locations or areas where we do not have reliable courier services. If this is the case, we will notify you before processing your order.
  • Orders may be subject to customs duties, taxes, or fees depending on the destination country. These charges are the responsibility of the customer.

7. Order Tracking

  • Once your order has been dispatched, you will receive a tracking number (if available) to monitor your package’s journey.
  • You can track your shipment through the courier’s website using the tracking number provided.

8. Address Accuracy

  • Please ensure that the shipping address you provide is complete and accurate. We are not responsible for delays or issues caused by incorrect address information.
  • If you need to update your shipping address, please contact us immediately at [email protected] before your order is processed.

9. Missing or Lost Packages

  • In the unlikely event that your package is lost or missing, please contact us immediately. We will assist in tracing the shipment with the courier and resolve any issues as quickly as possible.
  • Please note that we are not responsible for lost or stolen packages once they have been delivered and confirmed by the courier.

10. Damaged Items

  • If your order arrives damaged, please contact us within 48 hours of receiving your package. We will work with you to resolve the issue by either issuing a refund or arranging for a return and replacement.

11. Changes to This Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page, and the updated policy will include the new effective date.

12. Contact Us

If you have any questions or concerns regarding our Shipping Policy, please contact us at [email protected].